Comments on: AT&T is NOT Bold http://blog.miloco.com/2009/03/att-is-not-bold.html Why do I have a Blog? When I find out, I'll tell you. Wed, 04 Jan 2012 04:33:50 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Andrew Milo http://blog.miloco.com/2009/03/att-is-not-bold.html/comment-page-1#comment-13643 Andrew Milo Fri, 06 Mar 2009 20:17:40 +0000 http://blog.miloco.com/?p=815#comment-13643 Well, the "company" line is that the phones are subsidized to make purchasing them more affordable. They can only do this when a specific revenue stream (meaning your monthly payment) is guaranteed. Makes sense actually - how much stuff they pack into these phones is amazing. You get a phone, a web browser, an email platform, a camera, a gps, WiFi and an IM client all for $400-$500 unsubsidized. Pretty amazing when you think about it. You can always pay that and get an unlocked phone that you can use on multiple networks, provided that they use the same protocols. *SHRUG* As screwed up as it is, it still beats stopping at a payphone. Don't get me wrong - that is no excuse for these egregious customer service lapses. That is inexcusable. Well, the “company” line is that the phones are subsidized to make purchasing them more affordable. They can only do this when a specific revenue stream (meaning your monthly payment) is guaranteed.

Makes sense actually – how much stuff they pack into these phones is amazing. You get a phone, a web browser, an email platform, a camera, a gps, WiFi and an IM client all for $400-$500 unsubsidized. Pretty amazing when you think about it.

You can always pay that and get an unlocked phone that you can use on multiple networks, provided that they use the same protocols.

*SHRUG* As screwed up as it is, it still beats stopping at a payphone.

Don’t get me wrong – that is no excuse for these egregious customer service lapses. That is inexcusable.

]]> By: Mike Milo http://blog.miloco.com/2009/03/att-is-not-bold.html/comment-page-1#comment-13640 Mike Milo Wed, 04 Mar 2009 21:41:55 +0000 http://blog.miloco.com/?p=815#comment-13640 Trust me when I tell you Verizon is no better. They're all fuckers in my book. I hope they read this too. It's ridiculous that they need to indenture you into a two year contract just to keep your business. WTF is that all about? You have to FORCE your customers to stay with you?!?!? Something ain't right fellas! Trust me when I tell you Verizon is no better. They’re all fuckers in my book. I hope they read this too. It’s ridiculous that they need to indenture you into a two year contract just to keep your business. WTF is that all about? You have to FORCE your customers to stay with you?!?!? Something ain’t right fellas!

]]>